SALE POLICY
TICKETS & CONFIRMATION - Immediately after successfully checked out,
customer will receive a order summary and eTickets by email.
NONREFUNDABLE - NO REFUND WOULD BE GRANTED.
Please check the selected schedule information carefully before check
out, ticket purchases are final
and are not refundable or changeable.
Duplicate transactions are also not refundable because duplicate
transactions block other customers from purchasing tickets. There will
be no refund or reschedule for any unused or partly used services.
CONDITION OF USE - (1) The ticket is valid
only for the date and time stated on the ticket. (2) Customer
have to bring a valid ID and a printout of the eTickets (confirmation
email) at boarding for ID Check. (3) Customer's name (s) on e-ticket
have to match passenger's (or one of the passengers') name. (4) The
printout of eTickets must be signed by customer as proof of boarding.
(5) **Passenger must arrive 30 minutes prior departure time,
otherwise the seat might be sold to others.
TIGER BUS GENERAL INFO
SCHEDULES - Every effort will be made to operate according to
published schedules. Circumstances sometimes develop beyond our control,
such as weather or traffic delays and accordingly bus companies cannot
hold itself responsible for errors in timetables, inconveniences or
damage resulting from delayed buses. Connections cannot be guaranteed
and schedules are subject to change.
BUS CANCELLATION - Customer is encouraged to check on IvyMedia
Website - Weather
Update for any bus cancellation notice on selected bus.?
AN OPEN TICKET WOULD BE GRANTED. Tiger Travel reserves the right
to cancel buses due to weather/traffic/coach condition. If customer
purchased for a ticket which the bus is canceled, customer must initiate
a open ticket request within 7 days after the departure date. An Open
Ticket will be issued only if the cancellation was verified by Tiger
Bus. NO REFUND WOULD BE GRANTED FOR BUS CANCELLATION. SMOKING
IS PROHIBITED on all buses.
BICYCLES - Bicycles may be transported, customer has to call the Tiger
Bus in advance to confirm space availability.
CHILDREN'S FARES - Children are not allow to ride in the lap of an
adult, when traveling with a passenger paying adult fare, will be
charged as adult fee. Children up to 2 years old will be transported
free when not occupying a seat at the exclusion of another passenger.
When unaccompanied children are traveling, the full adult fare will be
charged.
ANIMALS - Animals will not be transported.
BAGGAGE OR LUGGAGE ? Baggage will be limited to 1 pieces per adult
ticket, plus carry on baggage. TIGER BUS IS NOT RESPONSIBLE FOR LOST
OR MISPLACED BAGGAGE.
OBJECTIONABLE PERSONS - Tiger Bus reserves the right to refuse
transportation to any person under the influence of intoxicating
beverages or drugs or who is unable to take care of oneself or to any
person whose conduct is such, or likely to be such, as to make one
objectionable to other passengers.
CELL PHONES - "Limited" with respect and courtesy to your fellow
passengers.
|